Can't Access Switch

[jharr11]

While attempting some troubleshooting with my internet I turned off the WLAN, so now I cannot use the app. I tried logging in to the switch using the IP address and none of the default passwords that Lennar uses worked.

I have attempted several times to reset the switch by unplugging it, holding the reset button and plugging it back in. The last time I did it the amber lights flashed for at least 10 minutes but I'm still not able to login. None of the default login information has worked for me.

-John

[pinky_ruckus]

Hi @jharr11,

Greetings! 

I trust this message finds you well.

I kindly request an update on the status of the issue so that we may proceed further with resolving it. 

If we do not receive a response from you within 24 hours from the timestamp of this message, your case will proceed to closure.

Thank you.

Best regards,
Pinky Rajendran

RUCKUS Lennar Home Community

[jharr11]

I pressed the mode button and now the lights look normal, but I still cannot login.