After power outage no WiFi from Switch/routers in Lennar Home

[twillman]

We have a Lennar home with Ruckus ICX 7150-C12P switch and 2 routers. After a power outage the WiFi network set up through Ruckus is gone, so I can't login on the app or anything. I also can't see the original network name either. On the switch I see Sys light is orange and Pwr light is green. On the routers all lights are off. 

I believe I've seen this before during a power outage before they took away phone support when someone was able to fix it for me. They had told me they did something so that I wouldn't have to deal with it again, but it seems that the power outage affected things again. I have zero knowledge in this area and need very specific, basic, detailed instructions on how to fix this asap please, and ideally how to prevent this in the future.

Note that WiFi through a separate router from our ISP still works.

[Imran_ruckus]

Hi @SRhome05 

Greetings!!!

Thank you for contacting RUCKUS Lennar Home Community.

Hope you are doing well

As this case was raised by @twillman which is now closed.

To avoid confusion with posts, you can create your own post with the problem you're facing and a detailed description of the network issue and what you've done so that we can guide you properly.

Thank you again for understanding.

Best regards,

Imran Sanadi

RUCKUS Lennar Home Community.