11-09-2022 11:45 AM
Hey all. Having an issue with my access points after a recent power outage. I have unplugged and replugged my main ruckus router and also unplugged/replugged the PoE cable from both access points. I am not receiving anything on that end. The main box has a green power light and a yellow system light. I’m assuming that’s the issue but I have recycled power there too. I am lost at this point. Anything helps!
11-10-2022 03:11 PM
I am also using the same cable and following steps on the forum. I am running into the same issues as I do not know where or how to get past the coding side on Putty.
11-11-2022 04:08 AM
Hi @Jpadgett123 !
You can try that but that is not 100% sure that is going to work
1-Please try to press the reset button using a paper click or a small stick
Video link :https://www.youtube.com/watch?v=6jHMTdo_hK4
Many times the USB to C cable is used to charge phones and that is not the correct one, it must be standard
Best Regards
Fernando Vasquez