Access Points rebooted - No internet connection

[kbigle]

We have 4 access points.  All of them had no lights lit.  We disconnected the power, turned everything back on and reset them.  They are now all lit up.  When devices connect through them, there is no internet connection.  please help!

[Imran_ruckus]

Hi @kbigle 

Greetings!!!

I trust this message finds you well.

I kindly request an update on the status of the issue so that we may proceed further with resolving it.

If we do not receive a response from you within 24 hours from the timestamp of this message, your case will proceed to closure.

Thank you.

Best regards,
Imran Sanadi
RUCKUS Lennar Home Community

[Imran_ruckus]

Hi @kbigle 

Greetings!!!

I trust this message finds you well.

I kindly request an update on the status of the issue so that we may proceed further with resolving it.

Thank you.

Best regards,
Imran Sanadi
RUCKUS Lennar Home Community

[Imran_ruckus]

Hi @kbigle 

Greetings!!!

I trust this message finds you well.

I kindly request an update on the status of the issue so that we may proceed further with resolving it.

Thank you.

Best regards,
Imran Sanadi
RUCKUS Lennar Home Community

[kbigle]

I have not received a reply.  The issue remains.

[Imran_ruckus]

Hi @kbigle 

Thank you for the response.

Please refer to my initial response and help with the queries.

Refer to your post link:

https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/Access-Points-rebooted-No-in...

Thank you again.

Best regards,

Imran Sanadi

RUCKUS Lennar Home Community.