Access Points After Power Outage

[Leo12]

Hi -

While on vacation, there was a power outage. As a result of the power outage, my access points are not getting power. I have a green power light but a yellow/orange system light. How do I correct this issue?

Also, is there a way to prevent this from occurring after each power outage?

[Imran_ruckus]

Hi @Leo12 

Greetings!!!

Thank you for contacting RUCKUS Lennar Home Community.

I hope you are doing well!!!

Thank you for the information you shared.

As per the case description, I understand that your RUCKUS setup is not working after a power outage with orange/yellow and Green lights on the RUCKUS ICX-7150-C12P Switch.

If there is an Orange light on SYST and Green on PWR, this means the Switch is stuck in boot mode.

Please refer to the below RUCKUS Lennar Knowledge Base self-help article to get this issue fixed.

https://community.ruckuswireless.com/t5/RUCKUS-Lennar-Support-Knowledge/Fixing-RUCKUS-Switch-with-an...

To avoid this issue in the issue we need to upgrade the Switch to a recommended version. However, the Switch must be in a normal state before we upgrade. 

Please follow the process from the guide and let me know if you are stuck at any point during the process.

Thank you again for your patience and understanding.

Best regards,

Imran Sanadi

RUCKUS Lennar Home Community.

[Imran_ruckus]

Hi @Leo12 

Greetings! 

I trust this message finds you well.

I kindly request an update on the status of the issue so that we may proceed further with resolving it. 

Your prompt response would be greatly appreciated.

Thank you for your attention to this matter.

Best regards,
Imran Sanadi
RUCKUS Lennar Home Community

[Imran_ruckus]

Hi @Leo12 

Greetings! 

I trust this message finds you well.

I kindly request an update on the status of the issue so that we may proceed further with resolving it. 

Your prompt response would be greatly appreciated.

Thank you for your attention to this matter.

Best regards,
Imran Sanadi
RUCKUS Lennar Home Community

[Imran_ruckus]

Hi @Leo12 

Greetings! 

I trust this message finds you well.

I kindly request an update on the status of the issue so that we may proceed further with resolving it. 

Your prompt response would be greatly appreciated.

Thank you for your attention to this matter.

Best regards,
Imran Sanadi
RUCKUS Lennar Home Community