RUCKUS Community Forums are now in READ-ONLY mode while we migrate to a new platform.
You will still be able to read posts and knowledge articles, but will be unable to post new content until Go Live on the new platform Monday August 17.
Lennar Smart Home customers: please contact [email protected] for assistance during the week of August 9-17.
09-19-2025 09:13 AM
I only wanted to use the APs in my home to widen my existing Wi-Fi net from my modem/router. My internet provider advised that having the ruckus network named as the same as my modem/router existing network is not compatible and causes issues. Is this correct?.
Solved! Go to Solution.
09-19-2025 01:51 PM
Thanks. I’ve given up and pulled the plug
09-19-2025 01:51 PM
Thanks. I’ve given up and pulled the plug
09-19-2025 02:01 PM
Hi @Chief187
Greetings!
Please use the private chat option to respond so we can proceed further. For your reference, I have included a screenshot below.

Thank you once again for your patience and understanding.
Best regards,
Imran Sanadi
RUCKUS | Lennar Home Community Support
09-22-2025 05:48 AM
Hi @Chief187
Greetings!
Please check my response in private chat and use the private chat option to respond so we can proceed further. For your reference, I have included a screenshot below.
Thank you once again for your patience and understanding.
Best regards,
Imran Sanadi
RUCKUS | Lennar Home Community Support
