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AP R510 stuck in red power light, won't boot further and switch in account is in pending status

Bhirani110
New Contributor

My AP in not booting further then red power light. tried reset multiple times with no luck. Reseted other AP to try to see if non-functional AP would boot further. but no luck. won't let me login to unleash app saying that I am not connected to unleash network. tried to plug non-functional AP into different ethernet port on switch with no luck. everything on forum is tried already. same issue happened last year but just powering on and off worked last year with no luck this year. My switch is in pending to join mode for some reason. has issue with switch few couple years back when replacement was sent. it is currently unmanaged switch. Kindly help ASAP.

10 REPLIES 10

Hi @Bhirani110 

 

As you have already contacted the RMA team they will help you out on further process. If you had any delay in the shipping process please let us know.

 

Best regards,

Jayavidhya

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