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2 separate networks when near each ruckus AP (old homeowners and our network)

Spike27
New Contributor

As a precursor, I'm not very knowledgeable when it comes to home wifi setup/config etc. We purchased a Lennar home last year that is about 3 years old that has Ruckus AP's upstairs and downstairs. We had AT&T come out and set up internet and ever since we have had 2 different wifi networks, the one we created upstairs and the previous homeowners shows as strongest when downstairs. I tried resetting the ruckus AP's a while back and asked some neighbors for help with no luck, so eventually just got the old homeowners PW for their old wifi and have been using 2 different wifis since. I've gotten frustrated enough with the internet being spotty on certain devices in certain areas of the house and was planning on hiring someone to come out but I figured I'd post here as a last resort before doing so. Including some photos but it says I don't have permission?

Edit: Photos added

Let me know if any other info is needed! Thanks in advance.

 

 

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