MFA and Ruckus One App and Ruckus Cloud App

[paul_van_der_cr]

Hi,

when having enabled MFA on Ruckus Cloud I cannot use the Ruckus One app or the Ruckus Cloud app. With no MFA active all is working. Anyone has this workig with MFA active?,

greetings,

Paul Van der Cruyssen

[naresh_kumar_74]

Hello Paul, 

Thank you for Contacting us on the Forums. 

Could you please let us know the version on your cloud account? If they are running on acx or acx-hybrid, Then the Ruckus-One app would not work. We are working on it and is documented in Ruckus-One release notes. 

Regards,

Naresh Kumar