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I need to recover R-1 MSP licenses from former client

steve_rosenthal
New Contributor III

‎04-17-2025 04:37 AM

I have a client that has ended our MSP relationship. I have assigned licenses to their Venue that I need to pull back into my MSP pool as there is much time still on them (3+ years). What is the proper way to do this?

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AshwinM
RUCKUS Team Member

‎04-13-2026 09:39 AM

Hi Steve,

Hope you are doing great!

Regarding your query, please get in touch with our licensing team for better assistance.

https://support.ruckuswireless.com/cases/new
https://support.ruckuswireless.com/contact-us

Regards,
Ashwin Mathiyazhagan

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