Captive Portal + Google Authentication woes

[LAFA-TECH]

iOS users trying to re-authenticate to the captive portal using their Google credentials can't get past the username prompt. I've tried to "forget the network", clear Safari cache, join other networks and re-join the captive portal network wth no effect. Video LINK of problem in action. This is happening across multiple iOS clients. I found suggestions of "resetting network settings" but I have a problem with a supposed solution that affects your device with networks outside of my corporate network. I'm unsure yet if this is a Ruckus problem or an iOS problem though. Just trying to see if anyone else may have experienced this. So far no reports of Andriod based phones having this issue, only iOS.

[abiel_bermudez]

Noted, appreciate the clarification. In this instance, we will continue monitoring the progress of resolving this issue via the submitted case.

Thank you!

Abiel Bermudez | Senior Technical Support Engineer