04-05-2021 03:33 PM
We have a few customers who purchased their cloud wi-fi license from us before the MSP program. One of the licenses has expired and we'd like to replace it with the MSP license. Is it possible to mix customer owned and MSP licenses under a customer's account?
04-08-2021 01:25 PM
Please open a case with support and admin team should be able to answer this after checking it internally.
As per my understanding, direct Ruckus customer account cannot be migrated directly to a MSP-EC account.
04-09-2021 10:41 AM