WPA3 Authentication issue on ZD 1200

[Shubham123]

Hi,

I found option to enable WPA3 on Ruckus ZD1200, but even after my many try users are not authenticated.

Many EAP packets are passed but in last I'm getting error: Radius Acces Reject.

Is there any solution to make WPA3 Auth work on ZD-1200.

Thanks,

[simon_louis]

Hi Shubham,

Radius access reject indicates 802.1x authentication failure.

You will need to check the server side event viewer logs to find the root cause.

Also, do refer the below support article for basic 802.1x troubleshooting:

https://support.ruckuswireless.com/articles/000014389

Regards,

Simon Louis