ruckus icx-7150-c soft lockup - C12 pu#0 stuck

[Fsilverman]

This is the error I am getting.

Bytes transferred = 25973456 (18c52d0 hex)
img_sz=0x18c52d0 block_count = 0x19

NAND erase.spread: device 0 offset 0x4000000, size 0x1900000
Erasing at 0x5800000 -- 100% complete.
OK

NAND write: device 0 offset 0x4000000, size 0x1900000
26214400 bytes written: OK
TFTP to Flash Done.
ICX7150-Boot>update_uboot
Loading image to Uboot Partition 2
Change GMAC speed to 1000MB
Using bcm_xgs_gmac-0 device
TFTP from server 192.168.2.3; our IP address is 192.168.2.4
Filename 'mnz10115.bin'.
Load address: 0x61007dc0
Loading: ######################################################
3.6 MiB/s
done
Bytes transferred = 786944 (c0200 hex)
sf erase 0x0 0xc0000
copying uboot image to flash, it will take sometime...
sf write 0x61007fc0 0x0 0xc0000
device 0 offset 0x0, size 0xc0000
TFTP to Flash Done.
ICX7150-Boot>saveenv
ICX7150-Boot>reset
resetting ...
device 0 offset 0x0, size 0xc0000
using GPIO[7] to reset

Ruckus Wireless Bootloader: 10.1.15T225 (Jan 30 2019 - 23:08:47 -0800)

Booted from partition 2
DRAM: Validate Shmoo parameters stored in flash ..... OK

ICX7150-12 (POE), PVT1
SYS CPLD VER: 0x4 Released Ver: 0xa

device 0 offset 0xbfe00, size 0x200
device 0 offset 0x0, size 0xc0000
Enter 'b' to stop at boot monitor: 0
ICX7150-Boot>show version
Unknown command 'show' - try 'help'
ICX7150-Boot>show_image
===========================
Primary :
NAND read: device 0 offset 0x0, size 0x200
512 bytes read: OK
SPS08080e(25973456)
Secondary:
NAND read: device 0 offset 0x4000000, size 0x200
512 bytes read: OK
SPS08080e(25973456)
===========================
ICX7150-Boot>
ICX7150-Boot>reset
resetting ...
device 0 offset 0x0, size 0xc0000
using GPIO[7] to reset

Ruckus Wireless Bootloader: 10.1.15T225 (Jan 30 2019 - 23:08:47 -0800)

Booted from partition 2
DRAM: Validate Shmoo parameters stored in flash ..... OK

ICX7150-12 (POE), PVT1
SYS CPLD VER: 0x4 Released Ver: 0xa

device 0 offset 0xbfe00, size 0x200
device 0 offset 0x0, size 0xc0000
Enter 'b' to stop at boot monitor: 0
device 0 offset 0x0, size 0xc0000
bootdelay: ===
Booting image from Primary

NAND read: device 0 offset 0x0, size 0x2000000
33554432 bytes read: OK
## Loading kernel from FIT Image at 70000200 ...
Using 'conf@1' configuration
Trying 'kernel@2' kernel subimage
Description: Ruckus Linux MN VER=08.0.80e
Type: Kernel Image
Compression: lzma compressed
Data Start: 0x70213f18
Data Size: 2183659 Bytes = 2.1 MiB
Architecture: ARM
OS: Linux
Load Address: 0x61008000
Entry Point: 0x61008000
Hash algo: crc32
Hash value: a0e41678
## Loading kernel from FIT Image at 70000200 ...
Using 'conf@1' configuration
Trying 'kernel@2' kernel subimage
Description: Ruckus Linux MN VER=08.0.80e
Type: Kernel Image
Compression: lzma compressed
Data Start: 0x70213f18
Data Size: 2183659 Bytes = 2.1 MiB
Architecture: ARM
OS: Linux
Load Address: 0x61008000
Entry Point: 0x61008000
Hash algo: crc32
Hash value: a0e41678
Verifying Hash Integrity ... crc32+ OK
## Loading ramdisk from FIT Image at 70000200 ...
Using 'conf@1' configuration
Trying 'ramdisk@1' ramdisk subimage
Description: Ramdisk -rootfs
Type: RAMDisk Image
Compression: lzma compressed
Data Start: 0x7042fab8
Data Size: 21578092 Bytes = 20.6 MiB
Architecture: ARM
OS: Linux
Load Address: 0x00000000
Entry Point: 0x00000000
Hash algo: crc32
Hash value: 05f7f1da
Verifying Hash Integrity ... crc32+ OK
## Loading fdt from FIT Image at 70000200 ...
Using 'conf@1' configuration
Trying 'fdt@3' fdt subimage
Description: Flattened Device Tree blob
Type: Flat Device Tree
Compression: uncompressed
Data Start: 0x7042d860
Data Size: 8607 Bytes = 8.4 KiB
Architecture: ARM
Hash algo: crc32
Hash value: 6fc9a37b
Verifying Hash Integrity ... crc32+ OK
Loading fdt from 0x7042d860 to 0x65008000
Booting using the fdt blob at 0x65008000
Uncompressing Kernel Image ... OK
Using Device Tree in place at 65008000, end 6500d19e

Starting kernel ...

booting with 4.4 kernel
NAND Type: Micron NAND 2GiB (x 1)
PLATFORM MN
dd cmd: UBI
ubi0 error: ubi_io_read: error -74 (ECC error) while reading 1040384 bytes from PEB 899:8192, read 1040384 bytes
UBIFS error (ubi0:0 pid 565): ubifs_recover_leb: corruption -3
UBIFS error (ubi0:0 pid 565): ubifs_check_node: bad node length 536872818
UBIFS error (ubi0:0 pid 565): ubifs_check_node: bad node at LEB 475:933888
magic 0x6101831
crc 0xca745cd5
node_type 1 (data node)
group_type 1 (in node group)
sqnum 281578058418460
len 536872818
key (4210, data, 8908)
size 2101248
compr_typ 32803
data size 536872770
data:
00000000: 80 18 26 30 0d e3 06 a0 a0 c3 0e 38 a0 c3 b8 72 8b 69 76 2e 00 ab 03 00 70 e3 00 60 8d e5 05 10
00000020: a0 e1 dc 0e 00 0a 28 10 0d a3 06 00 ac 0c 00 0e 6e 2e 20 fb 02 00 50 e3 37 00 a0 11 8e 0e 00 0a
00000040: b8 82 5b e1 be 01 c6 e5 00 00 58 e3 80 0e 00 1a fc 0e 05 27 10 0d f3 0c 20 a0 61 9e 0a 01 82 4b
00000060: e0 60 fc 0a 05 70 a0 e1 08 01 a0 11 2e cd 07 bf cd 03 18 2d ed 00 04 ec 12 01 82 4b e1 19 2d ee
00000080: 00 be 4c bd 0e c0 ce 07 b0 0d 2c dd 01 02 29 ed 00 42 2d ed 00 56 cd 07 c1 c5 07 4a 29 fc 11 7c
000000a0: 1c 02 b8 82 4b e5 33 2d ee 00 ee 0c bd 0e c2 ce 87 e0 0c 28 dc 01 6c 24 2a bd 03 25 2f ed 08 86
000000c0: cd 07 c3 cd 07 78 ad ec 00 2a bd 03 15 2d ed 00 1e cd 07 c4 cd 07 10 2d ec 00 22 bd 03 06 2d ec
000000e0: 00 b7 0b ad 16 c5 de 07 a8 0b 2c cc 02 2a be 03 f7 3d cc 3f cd 34 6e 6c 03 01 c2 5b e1 c6 8c 07
00000100: 06 5c e3 40 0b 04 1a 0a 20 a0 8c 43 01 00 70 a0 e1 78 43 0e 07 11 2d e3 b8 c2 4b e1 f8 2d 00 eb
00000120: b8 c0 5b e1 c8 cd 05 2b 11 ad 10 0d cd 05 ed ed 05 c9 cd 05 12 29 4c 02 7c 2d 7d 19 0a 7c 59 01
00000140: ca 4b e1 e2 cd 05 ca cd 05 01 29 ac 00 7c 09 2e ad 00 d7 cd 05 cb ce 05 ec 0a 30 bd 12 06 cd 10
00000160: cc cd 04 cc cd 05 d7 31 ad 08 0b cd 05 c1 cd 05 cd ce 05 c2 4a 2c 2c 07 7c 09 2a 0d 03 b6 cd 05
00000180: ce cd 05 ad 29 ae 00 7c 09 2a ad 00 bb 4d 05 8f cd 05 98 cf 10 15 10 3f 2b 8c 05 7d 2b a2 6c 05
000001a0: 01 13 5b e1 d0 8f 05 51 f3 84 ce 05 00 c0 2c 3d 06 0a 8d 16 94 7c 05 01 c2 5b e1 d1 9f 05 5c e3
000001c0: 6e 29 18 02 7c 0b 2a 1d 02 89 cd 05 52 8d 05 59 29 ac 00 7c 09 2a ad 00 7e cd 05 d3 cd 05 44 69
000001e0: ac 00 01 0b 10 09 e3 2a ad 00 73 cd 05 d4 cd 05 2f 2d ad 20 06 2d ad 00 68 cd 05 d5 cd 05 1a ff
00000200: 1b 40 8d e5 fd 4d 28 dd 1b 7c cd 05 d6 cd 07 05 31 ad 00 0d cd 05 52 cd 21 d7 de 04 f2 09 28 ec
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00000240: a0 6c a0 ec 16 6d 37 31 6c 01 01 12 5b e1 da 8f 05 51 e3 b2 cc 05 2c 37 7f 04 7c 05 6c 69 6c 22
00000260: 7d 05 25 7c 05 01 36 5b e1 db 9c 05 03 53 e3 9c 09 00 1a 7c 03 01 04 10 ab e1 78 6f 04 b8 32 cb
00000280: a1 e4 d5 ff 9d 6d ed 8c 04 04 5c e3 89 09 00 1a 0b 2d 6d 0e c3 dd 20 01 7c 19 01 c2 5b e1 eb cd
000002a0: 05 74 29 5c 13 6c 04 6d 80 4b dc 6d f6 2c bd 78 ec cd 05 5f 29 ac 00 01 79 14 0d e3 7d 94 0c cd
000002c0: 05 eb cd 05 b3 cc 05 05 4a 2b 00 1a 08 20 20 c1 fc 19 7c 05 ed 05 e0 cd 07 f4 cd 05 35 29 5c 01
000002e0: 16 cb 10 0d e3 0d 20 a0 e3 0f dd 0a d5 ec 05 f0 dd 05 20 28 ac 00 02 ca 10 1d e3 07 29 ad 08 ca
00000300: 6c 05 01 72 5b e1 f1 8c 05 0f 77 e3 0b 09 00 1a 2b 10 4b e2 2a 60 4b e2 29 30 4b ea ec 11 01 3d
00000320: 3b 60 4b e5 2a 70 4b e5 29 70 4b e5 28 74 4b e5 ac 64 00 eb 2a 10 5b e5 7f 1f 86 e2 29 e0 4b e5
00000340: 03 10 81 e2 28 c0 5b e5 7f 2f 86 e2 2b 80 5b e5 7d 3f 86 e2 00 10 8d e5 01 20 82 a2 02 30 83 e2
00000360: f8 00 c4 e5 fd e1 c6 e5 7e 1f 84 e6 ff c1 c6 8c e3 04 fb 81 c6 e5 ef 40 00 eb 6c dc 6e 0c 07 22
00000380: ac a2 6c 14 6d e1 b3 4c 13 01 32 5b e1 fa 8c 13 0b 77 a3 ca 0c 00 1a 6c 38 6c 39 00 03 cc 20 e8
000003a0: e1 b8 32 4b a9 b2 d4 ff eb b0 12 5b e1 11 00 00 e2 ff 9c 04 07 51 e3 c7 0a 00 1a 08 30 a0 e3 7c
000003c0: 04 7c 05 ed 05 a3 6d 05 87 32 5a e1 c0 00 e0 e3 00 02 6c ee 01 53 e3 b2 08 28 6c 08 fd 04 9d dc
000003e0: 04 02 50 01 e0 a7 01 dd 06 9e b1 9d 04 93 fc 44 02 d0 01 e3 e7 02 dd 04 8a 21 9d 00 85 7c 04 05
00000400: c2 5b e1 d0 03 e0 e7 03 9c 14 04 5c e3 76 08 00 1a 01 2d bd 09 3b dd 4d 57 dc 1e 06 50 00 ff e6
00000420: 00 a4 a0 e1 3d 9c 1a 04 57 e3 bc 21 46 e5 5e 29 7f 01 67 ce 28 47 6c d9 01 32 1b e1 07 8f 0b 53
00000440: e1 4b 29 8d 00 78 cc 00 37 cd 04 08 cd 14 38 29 8d 00 79 cd 80 1f cd 04 09 49 05 25 29 8d 00 7a
00000460: cd 04 2c cd 04 0a cd 04 12 29 6d 06 7b cf 05 23 6c 04 05 12 5b e1 0b 8f 04 41 d3 00 2d 3d 16 7e
00000480: dd 14 19 7d 0d 01 32 5b e1 0c 9c 00 05 53 e3 ec 07 a8 2d 06 7f cd 04 10 cd 0c 0d 8d 04 d9 2d 8d
000004a0: 00 82 cd 04 07 cd 04 0f cd 04 c6 29 8d 00 83 cc 04 fe 2c 30 05 32 5b e1 0f cd 04 33 21 85 00 06
000004c0: c5 04 b5 c5 04 00 cd 46 a0 29 8d 00 87 cd 14 ec cd 04 11 cd 04 8d 29 8d 00 8a 4d 04 e3 cd 04 12
000004e0: cd 04 7a 29 8d 00 8b cd 04 5a cd 06 07 cd 04 67 29 8d 00 96 cd 24 d1 cd 44 14 ce 04 54 05 28 fd
00000500: 0b 8f cd 04 c8 6c 04 01 12 1b e1 1c 8c 0c 01 51 e3 42 07 2e ed 0b 92 dd 04 be 5c 04 01 32 5b e1
00000520: 16 9f 04 53 e3 2e 29 bd 01 93 cd 24 bd cd 04 17 cd 04 1b 29 8d 20 96 cd 04 ac cd 06 18 cd 04 00
00000540: 29 8d 00 97 cd 04 a2 cd 07 1b ce 04 f5 06 28 5d 07 9a cd 04 9e cd 04 3a cd 04 ea 29 8d 00 bb c5
00000560: 04 91 cd 04 1b cd 04 cf 29 8d 00 9e cd 84 88 c5 05 1c cd 04 9c 29 8d 00 9f 69 04 7f cd 04 1d cd
00000580: 04 a9 29 8d 00 a2 cd 04 76 cf 04 1a ce 04 96 06 28 a9 05 a3 cd 04 6d 2c 04 01 12 1b e1 0f 8c 04
000005a0: 01 51 e3 94 06 2c ad 05 a6 d9 86 23 7c 00 01 32 5b e1 20 9f 04 53 e3 70 29 bd 09 a7 cd 04 5a cd
000005c0: 04 21 cf 84 5d 29 8d 01 ab c9 04 3b cd 84 22 cd 44 4a 29 8d 30 aa cd 44 32 cd 04 20 cd 04 37 29
000005e0: 8d 00 f1 cd 04 29 cd 04 24 cd 04 24 29 8d 00 f2 cd 04 20 4d 44 a5 cd 04 91 29 8d 00 f2 cd 14 17
00000600: cd 84 26 ce 04 fd 05 a8 5b 07 f4 cd 04 0e cd 04 07 cd 04 ea 29 8d 00 f5 cd 04 05 cd 44 28 ce 04
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00000660: 9f 29 8d 01 d5 cd 04 d7 cd 04 2d cd 04 78 29 8d 00 c8 cd 04 ce 8d 04 2e c9 04 6d 29 8d 00 d9 cd
00000680: 04 c5 c9 04 2f cd 04 52 29 8d 20 d4 cd 05 bc cd 04 30 cd 04 3f 29 8d 00 dd cd 04 93 cd 04 31 cd
000006a0: 04 2c 29 8d 00 e0 ed 14 aa cd 00 32 cd 04 19 29 ad 05 e1 cd 04 a1 6c 04 01 12 5b e1 33 8d 44 51
000006c0: e3 87 2d ad 05 f4 dd 04 96 7c 04 01 32 5b a1 34 8c 84 01 53 e3 f3 00 28 fd 07 e5 cd 04 8e cd 04
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00000700: 40 47 cd 04 89 cd 04 38 cd 04 a7 2b 8d 00 48 cd 04 80 cd 00 39 cd 04 d4 29 8d 00 5b cd 44 75 cd
00000720: 04 3a cd 04 81 29 8d 00 4c c4 04 6e cc 04 0d 3e 02 e6 a5 00 20 93 e3 7e 04 00 1a 05 00 a0 e0 11
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00003060: ff ea 0f 33 00 e3 8c 2e 0e e3 00 30 bc 11 00 06 08 10 a0 e1 b2 23 40 e3 98 3b 1f e5 ce 5d 00 eb
[BrcdSoftlockup]: BUG: soft lockup - CPU#0 stuck for 44s! [mount:565]

[aalvarez6]

Hi Fsilverman, 

Thank you for sharing the error message. 

I understand that you have tried factory resetting the switch and trying a software recovery. I would like to know if you are having the same issue when trying to boot up using a secondary partition. If you do, please create a ticket using the link below so that we can assist you further: https://support.ruckuswireless.com/contact-us

Best Regards,

Ayleth Alvarez | Sr Technical Support Engineer | TAC