icx7250 won't stack I get a "stack port e 1/2/1 has 1g speed-duplex settings" error

[steve_schrader_]

We have a Brocade ICX7250 that will not stack. We atleast 40 sites with the same stack configuration. So this isn't a new setup for us.

When we do the 'stack enable' we receive the error: “stack port e 1/2/1 has 1g speed-duplex settings”.  With stack cables you don't need the license for 10G for stacking.  Stacking cables are connected via the standard, 1/2/1 to 1/2/3 to the second switch, and vice-versa for the return to complete the stack circle.

Is this a known issue with a fix for it?

Thanks. Steve.

[hashim_bharooc1]

Thanks Steve,

Maybe they already installed the license for you.

Please with your systems engineer and let us know.  Is the System Engineer from Ruckus?

Thanks
Hashim

[jijo_panangat]

Hello Steve,

You may also open a tac case to fast track the investigation so that we can remotely look into your setup & rectify the problem. 

Thanks
Jijo

[Deeyo]

I have a same problem. I have a Ruckus icx7150 im trying to stack both and then when I factory reset the switches I cant enable the stacking command anymore. I think the license got wiped out.