Ruckus switch won’t work

[Mohansri37]

I don’t see the status lights don’t turn on and hear a buzzing sound while powered on. I’m able to connect to my actual Wi-Fi but couldn’t connect to ruckus routers. Please let me know what’s the issue would be and how to fix it.

[Mohansri37]

I don’t see any light either the status or network light flashing.

[Mayank]

Hi Mohan ,

Thank you for confirming the status of Led !

An LED not lit usually indicates the below :

1>Cable issue 

2>An interface issue 

3>A speed mismatch 

4>A licensing issue

Moving forward you can raise a support case for this issue . Please go through the below link to create a  case.

https://support.ruckuswireless.com/case_management

[Arjun_Kannan]

Hi Mohan,

You may raise a support case for this issue as well. Please go through the below link to create a new case.

https://support.ruckuswireless.com/case_management

Regards
Arjun Kannan