Ruckus Router is not working

[Ved]

I just bought home and I have ruckus router here and I can’t use that if I have to use what I have to do 

my email is vedpatell9911@gmail.com

[Chandini]

Hi Ved 

Could you please let me know if you are from Lennar Homes ? 

Thanks

[Ved]

No I’m not would you guys help me or should I buy another extension?

[Chandini]

Hi Ved 

Ack and Noted. 

Could you please let me know if tried to access the switch using console and did you run through the article shared  before in one of the posts. 

If you are unable to access the switch , would you be able to upload the error you are running into while trying to console in this post ? 

Also you can log a case with us using below link but you will need contract for technical support  . 

Link: 

• https://support.ruckuswireless.com/contact-us

Thanks