04-07-2021 03:32 PM
Am I missing something or the optical monitoring only works when the link is up? I am trying to troubleshoot some fiber connections which were unreliable / not coming up and when I use the `show optical-monitor x/y/z` command, I get nothing. Just comes back to the prompt.
If the same port with the same optical module has link, then I do get a proper readout of the optical monitor command (tx power / rx power / temps / current).
Being able to monitor a non-working link is a pretty basic thing to do to be honest and having access to DDM/DOM/optical monitoring of down links lets you figure out if you have, for example, a broken fiber in one direction, a mis-plugged rx/tx pair, etc.
Is there any way to monitor the DDM/optical parameters while the link is down?
Thanks in advance!
Solved! Go to Solution.
04-07-2021 03:50 PM
Hi Diego,
Hope this helps.
If you need further help please open a ticket and work with our TAC team.
https://support.ruckuswireless.com/contact-us
Thanks
Hahsim
04-13-2021 12:18 AM
Hello Hashim,
I tried everything but still not working.
below are the configs did:
#sh conf
!
Startup-config data location is flash memory
!
Startup configuration:
!
ver 08.0.95aT213
!
stack unit 1
module 1 icx7150-48p-poe-port-management-module
module 2 icx7150-2-copper-port-2g-module
module 3 icx7150-4-sfp-plus-port-40g-module
stack-port 1/3/1
stack-port 1/3/3
!
vlan 4 name DATA by port
untagged ethe 1/1/1 to 1/1/30
router-interface ve 4
spanning-tree
!
ip dhcp-server enable
!
ip dhcp-server pool test
lease 1 0 0
network 172.16.1.0 255.255.255.0
option 6 ip 172.16.1.2 172.16.1.3
option 15 ascii ruckuswireless.com
option 44 ip 172.16.1.2
!
!
!
interface ve 4
ip address 172.16.1.1 255.255.255.0
04-13-2021 01:37 AM
Hi Claude,
Pls start a new thread for the dhcp discussion since we are using this for DOM feature.
You may also open a support case for one of us to review and debug remote.
Thanks
Jijo
04-13-2021 09:26 AM
dear Jijo,
Regarding the DOM issue, can you see the added value in being able to monitor the DOM parameters while the link is down? in the field its extremely useful. I've relied on this feature (on other vendor's boxes) to, for example, instruct a remote tecnician to swap RX/TX pairs, or to check a single direction for a fiber cut. Also, in other cases it helped identified a not fully plugged in fiber as the received signal was there but was too low to enable link-up.
I am working with my regional customer engineer to see if we can open an RFE for this.
Thanks!
04-14-2021 10:21 PM
Dear Diego,
I understand the use case and it makes sense. We'll have to file an RFE to check the feasibility on the current architecture to take a final call. Pls let us know once the RFE# is filed.
Thanks
Jijo
04-13-2021 10:34 PM
Hi Diego,
Regarding this new feature you are requesting, you can task your systems Engineer to open a request for enhancement.
This will then be submitted to u=our PLM who will discuss the feasibility of supporting it, the Engineering team will then review the hardware and software to see if it is feasible based on the limits, if possible they will add this new feature but like is said you have to have signals going thru to be able to see the output of show optics.
Hope this helps.
Thanks
Hashim