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RUCKUS Community Forums are now in READ-ONLY mode while we migrate to a new platform.

You will still be able to read posts and knowledge articles, but will be unable to post new content until Go Live on the new platform Monday August 17.

Lennar Smart Home customers: please contact [email protected] for assistance during the week of August 9-17.

 

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New to Ruckus

war
New Contributor

‎06-23-2023 09:34 AM

Good day All

I just joined a new company and they are installing new ICS 7850 switches, I guess what I should of done is logged into your website and look for documentation.  I just started t this company 3 days ago so trying to get things together. How do I engage support if we need to?   Sorry for the silly question but I am the only network engineer here and trying to sort things out.  Thank you in advance!!!

Warren

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1 REPLY 1

Vineet_nejwala
Moderator
Moderator

‎06-26-2023 09:40 AM

Hi @war 

You can use below link to contact us via support portal,chat or call us. You would need to share the ICX switch serial number to validate active support for assistance from our technical team.

https://support.ruckuswireless.com/contact-us

Best Regards

Vineet

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