RUCKUS Community Forums are now in READ-ONLY mode while we migrate to a new platform.
You will still be able to read posts and knowledge articles, but will be unable to post new content until Go Live on the new platform Monday August 17.
Lennar Smart Home customers: please contact [email protected] for assistance during the week of August 9-17.
01-10-2023 06:38 PM
Have tried to restart the ICX7150 , reset and it not powering on small r510 routers. I need to replace it
01-10-2023 11:27 PM
-Check the port light indication -Green or Amber ?
-Try to swap the r510 to known good working port and check if it is working fine ?
-And try to connect any other poe device on this interface and check if it is powering up
-“show inline power " this command will help you to find out the issue on the port
-"“show inline power detail debug” would show as “UNKNOWN” for the failed devices"
-Most of the poe related issues are fixed on this version 8095g
If this issue is not resolved , Please log a ticket with the below link so that we will help you to process RMA .
01-11-2023 12:54 AM
I tried all ports and when I plug them in I have no lights.
Cab we have this item replaced? This is the second time replacing it
01-11-2023 07:29 PM
Please log a ticket by using the below link and share us with the requested logs and if we confirm that this is an hardware issue then we will replace the switch .
https://support.ruckuswireless.com/contact-us
