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ICX7450 lost IP address after firmware update to 08.0.30h and serial console shows no signs of life

techdep
Visitor

Hi,
I've upgraded the firmware of our ICX7450-24P (primary image) and after reboot the switch works normally but it is no longer reachable at his IP address.

The serial console shows no signs of life after connecting to it with a Wirenest Console Cable (for use with ICX7250, ICX7450 ICX7750 Switches aftermarket replacement for 50-1000122-01 https://www.amazon.com/Wirenest-Console-Brocade-ICX7250-Switches/dp/B0BF5Z5X8Z ) and with a tested USB to serial adapter. 

Do you have any suggestions for getting the console back?

Can a factory defaults reset fix it?

Is there a way to start with the secondary image without interacting with the serial console?

Many thanks in advance.

6 REPLIES 6

It's a bit messy if I am being honest (much easier on newer models). Here is what it normally looks like:

BenBeck_0-1770134060737.png

BenBeck_1-1770134107876.png

 

 

 

Ben Beck, RCNA, RCNI, Principal Technical Support Engineer
support.ruckuswireless.com/contact-us

Just to be clear, the box is passing traffic just fine? If so, I would assume fastiron is loaded. 

 

Ben Beck, RCNA, RCNI, Principal Technical Support Engineer
support.ruckuswireless.com/contact-us