ICX7450 lost IP address after firmware update to 08.0.30h and serial console shows no signs of life

[techdep]

Hi,
I've upgraded the firmware of our ICX7450-24P (primary image) and after reboot the switch works normally but it is no longer reachable at his IP address.

The serial console shows no signs of life after connecting to it with a Wirenest Console Cable (for use with ICX7250, ICX7450 ICX7750 Switches aftermarket replacement for 50-1000122-01 https://www.amazon.com/Wirenest-Console-Brocade-ICX7250-Switches/dp/B0BF5Z5X8Z ) and with a tested USB to serial adapter. 

Do you have any suggestions for getting the console back?

Can a factory defaults reset fix it?

Is there a way to start with the secondary image without interacting with the serial console?

Many thanks in advance.

[techdep]

Sorry but in the docs it is not stated that the switch will take an IP address via DHCP, it seems the only way to configure the IP address is via serial console.
The DHCP request is made on all ports or on the RJ45 management port only?
If a DHCP request is made I will definitely do a factory default reset.

My exact model is ICX7450-24P.

Many thanks.

[BenBeck · Accepted solution]

What doc are you looking at? All current code streams will for sure have DHCP client enabled in default configuration and it has been that way as long as I can remember (worked on ICX for 14 years). It should be able to pull one on data and mgmt ports. With that said, 8030 is long unsupported and I have not worked on that code in many years. If your switch is up and running, I would advise trying to get it connected to something with LLDP, so you can find the IP and attempt telnet/SSH. I will see if I can confirm 8030 behavior.

Edit: Safest option is indeed to get the correct console cable

[techdep]

Ok I'll give a try and I will report back the findings.
Many thanx!

[techdep]

Hi.
The switch took an IP address via DHCP so it is reachable. I will upgrade soon to the latest firmware available for this model.

Many thanks for the help!

[BenBeck]

Very nice! You will need to upgrade to 8080f non-UFI before getting to current code. Wr mem while there and then you can upgrade to any UFI image. 8095s is the recommended code.