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You will still be able to read posts and knowledge articles, but will be unable to post new content until Go Live on the new platform Monday August 17.

Lennar Smart Home customers: please contact [email protected] for assistance during the week of August 9-17.

 

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ICX7450-48P-E

markus
New Contributor

‎10-13-2022 04:50 AM

When booting the switch the following error message appears.

PCA9673

 

Does anyone know what the problem is?

 

Many thanks

Markus

 

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BenBeck
Moderator
Moderator

‎10-13-2022 05:48 AM

I am not sure on that one. Could provide more context/logs around the issue? It may be best to open a support case (see my signature). 

 

Ben Beck, RCNA, RCNI, Principal Technical Support Engineer
support.ruckuswireless.com/contact-us
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Chandini
RUCKUS Team Member

‎10-20-2022 10:15 AM

Check if you have access to Service OS 

1) Reboot the switch 

2) Keep pressing b 

3) Should get ICX-boot> 

If you get above we can try to recover the switch using software recovery otherwise I suppose could be hardware issue 

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