RUCKUS Community Forums are now in READ-ONLY mode while we migrate to a new platform.
You will still be able to read posts and knowledge articles, but will be unable to post new content until Go Live on the new platform Monday August 17.
Lennar Smart Home customers: please contact [email protected] for assistance during the week of August 9-17.
07-06-2025 01:12 AM
Hi,
after a power outage my ICX 7150-C12P has been unable to boot any software. I have tried multiple times flashing new software to both primary and secondary partition to no use. The only way I can get it to boot is via tftpboot. Is there anything I can do to fix it?
07-08-2025 03:19 AM
No, this is not related to a RUCKUS setup in a Lennar Home. The switch was purchased on eBay to serve in my homelab. I have already contacted support and they explained to me an RMA is not possible since warranty does not apply to products purchased on eBay.
07-08-2025 05:23 AM
Hi @Osmosis4380
Greetings!
Thank you so much for your response and the update.
We sincerely apologize for any inconvenience this may have caused. The RMA/replacement service is not applicable for switches purchased through e-commerce websites.
We would recommend reaching out to the third-party vendor from whom the switch was purchased for further assistance and resolution.
We truly appreciate your understanding and patience in this matter.
Best regards,
Imran Sanadi
RUCKUS | Lennar Home Community Support
