how to add new AP 610 to ZD FW 9.12.1.0

[ilya_moskalev]

Hello, network wireless friends !
I need to add new AP 610 for wireless networking, i have ZD 3000 with FW 9.12.1.0, seller can sell me ap610, but i can't add'ed to ZD, backause my fw is to low, where i can download fw for zd with ap 610.
Thank you for help!

[martin_martin]

Hi Ilya, Please check if your ZD3000 has a valid support contract, if you have, then you should be able to download it via the support.ruckuswireless.com website.

regards
Martin

[ilya_moskalev]

Hi Martin, we have't contract and i can't download fw, and i can't buy AP backuause ZD can't support new AP, and seller can't sell me oldest AP.

[martin_martin]

Then the option will be to get a support contract for the ZD.
You can contact Ruckus sales to get a quote.

Regards
Martin
 

[ilya_moskalev]

A very bad policy, I am forced to buy equipment from another manufacturer that goes beyond the policy of one manufacturer to one service, oh I would have known earlier that this would be the situation, I would choose another equipment manufacturer