How to disable wireless WLAN on a zoneflex R500 access point

[jo_li]

Hi I am new to ruckus. I need to disable wireless on a zoneflex r500 access point. How do i do that. I tried to access configuration settings through web browser (https://ipaddress) but the page wont load. 

Can you please let me know with detailed instructions as to how can access the settings on this access point to disable the wireless wifi on this particular access point. Thanks so much for your help.

I really appreciate it. 

JO

[sanjay_kumar]

Hi Jo,

Could you please let us know about the below details:

1. What is the software version. I'm trying to understand if this is a standalone AP or managed by the controller.
2. Since you are not able to access the AP on the https://ipaddress. I'm guessing it could be on the controller ap firmware.
3. If yes, you can enable the https from the CP cli using the command "set https enable".

If managed by the controller, login to the controller >> Access Points >> Edit the AP >> Disable the "Wlan Service".

You can also disable the SSID from the AP CLi using the command "set state down"

[jo_li]

Thanks so much for your response. I will collect the information and let you know. 

[jo_li]

1. What is the software version. I'm trying to understand if this is a standalone AP or managed by the controller.
Me: I dont know the software version. There are multiple access  point on this network. How do I determine if its maanged by controller? 

2. Since you are not able to access the AP on the https://ipaddress. I'm guessing it could be on the controller ap firmware.
Me: How do I determine if its on the controller AP firmware? Thanks. 

3. If yes, you can enable the https from the CP cli using the command "set https enable".
Me: What is CP and how do i enable the https from the CP cli using the above command? Thanks. 

If managed by the controller, login to the controller >> Access Points >> Edit the AP >> Disable the "Wlan Service".
Me: How do I find out the controller and how do I login? 

You can also disable the SSID from the AP CLi using the command "set state down"
Me: How do I access AP via CLI command? 

Sorry I am totally new to this. your help is really appreciated. Thanks again.

[sanjay_kumar]

Hi Jo,

Can you SSH into the AP and enter the command "get version" to know the AP software version.

A standalone AP version looks like 100.x, 104.x and 110.x.
Unleashed version : 200.x

Controller version is as below:
Zone director : 9.x, 10.x
Smart Zone : 3.x, 5.x.

If it is Zone director or Smart zone managed, enter the command "get director" (for Zone director) or "get scg" (for Smart Zone) to know the controller IP if the AP is connected.

Let me know the details.

You can also contact our support on the below link who can help you on a remote session to guide you.
https://support.ruckuswireless.com/contact-us