Cannot see APs managed by 3025 in FlexMaster.

[drew_lentz_7550]

I am running FlexMaster 9.8.0.0.36. I have 2 networks: 1 internal and 1 external. I can see the ZoneDirector of the internal one, as ell as the APs and clients connected to it. However, I cannot see any APs or clients connected to the external network. I see messages in the most recent events. but that's all. What am I missing?

[monnat_systems]

Well if ports are open both way, then possibly a BUG. Is it possible for you to delete THAT ZD and re-add to see if that works out a minor glitch?

[drew_lentz_7550]

Lemme try.
I removed the FlexMaster setting from the ZD and waited 5 minutes. Still no changes. License count went back up to 94 (licenses available no including the ZD3k) and nothing changed. Is there something else I need to do to purge the ZD3k from the FlexMaster?

[suporte_tecnico]

same problem.In my case are three controllers: the two controllers and on redundancy, in the same network than the flexmaster, dont display the access-points. To the third controller, on different network than the flexmaster, the 18 access-points are displayed.
The three controllers have the same firmware (9.9.0.0.216) and the flexmaster 9.10.0.0.7.

[frank_alexander]

I have the same problem. Some of my controllers work ok, but other can't. All my ZD's run 9.8.3 firmware. Is there any other thing to solve this problem? Thank you!

[seanmuir]

Whats your AP license count on the Flexmaster?

@ Suporte Tecnico Universidade Mackenzie: I would make sure that the networks have the same FW in relationship to the Flexmaster, so if the FM is on 9.10 then so should the ZD's.