Hi Monnat , not sure if my reply to Martin below answers your question. From the user interface on the Aris modem, I'm not finding an IP address. However, to access the user interface, I use a 192 address. Is there way for me to tell this from the router?
To be more specific about the current issue, I have some devices that will connect to the router (kindle fire stick, iPad) but not access the Internet. A couple of other devices, such as my iPhone 7 and windows laptop, connect to the router and Internet fine. On the ruckuseand, I have set a static channel for both the 2.4 and 5.0 access points. Channel 9 for 2.4, and I believe channel 36 for the 5.0.
Again, I apologize for my ignorance! I appreciate everyone's help.