08-04-2023 11:47 PM
Hi.
I have Ruckus ZD1200.
For some time already I have issues with Windows updates. I can't update it on any computer that is connected on WIFI network. If I connect to network switch then I'm able to update windows.
Any suggestion what could I check, I even don't know if it has to do with Ruckus but worth a try.
Thank you.
Solved! Go to Solution.
08-11-2023 03:36 PM
Hi Vineet.
Thank you for answer. I found problem in Kerio and now is sorted.
Thanks again
Kristjan.
08-06-2023 11:48 PM - edited 08-06-2023 11:49 PM
Can you confirm no ACL or policy has been set to limit the user traffic limit/bandwidth etc. For testing you can create a open WLAN , try update of window device and if fails, perform speed test for validating if its due to poor performance. If none of the above you would need to open a Support case where TSE would need to collect the pcap over WiFi to understand the issue at packet level.
https://support.ruckuswireless.com/contact-us
Best Regards
Vineet
08-11-2023 03:36 PM
Hi Vineet.
Thank you for answer. I found problem in Kerio and now is sorted.
Thanks again
Kristjan.
10-17-2023 02:17 AM - edited 12-13-2023 11:39 PM
@ETO wrote:Hi.
I have Ruckus ZD1200.
For some time already I have issues with Windows updates. I can't update it on any computer that is connected on WIFI network. If I connect to network switch then I'm able to update windows.
Any suggestion what could I check, I even don't know if it has to do with Ruckus but worth a try.
Thank you.
I am facing the same problem. I tried your way but it didn't work. Do you have any other suggestions?