Ruckus R550 - not enough power

[bdillard]

Hello,

I have a lot of R550's getting powers from different manufacturer switches but they all seem to have the same warning about not getting enough power.   These are running the current firmware -R550_200.12.10.105.129.    According to the website they only require 802.3at PoE+   Max power consumption PoE+ : 18.71W.   I currently have the AP plugged into a switch with a 240 watt power supply for 8 ports.  The specs on it are minimum of 19.39 W per port.   I only have 2 ports plugged in on the switch.    I have another conneted to a 30watt poe injector.  They both have the same indicator -

According to Netgears website the 8 ports are PoE+
802.3at
Ports.

My POE injector is rated at 30w - is there a typo on the website for the R550?   Do they a require 60watts?

[Vineet_nejwala · Accepted solution]

Hi @bdillard 

It seems though the switches are providing POE+(at) the AP might still be negotiating at af mode. Can you hardcode the power mode to AT in your all APs ? Login to the master first and execute below command, if you see it as "auto" and "af" next step would be to hardcode power mode:

ruckus> enable
ruckus# ap-mode
ruckus(ap-mode)# get power-mode
PoE Configured Mode : Auto
Power Consumption Status : 802.3af Switch/Injector

To hard code the power mode :

On Master :

ruckus(ap-mode)# set power-mode at

On slave :
rkscli: set power-mode at

Best Regards

Vineet

[tamiewynn]

Thank you Vineet for the clarification. All clear now!

[manjunatha_nara]

Hello Vineet,

One of our customer faces the same issue , customer is using POE injector of 802.3at Standard.

do we have any comments here please.!

[Vineet_nejwala]

Hi @manjunatha_nara 

Can you share the output of "get power-mode" from this AP ? What is the POE injector type in use and the AP model ?

Best Regards

Vineet