05-21-2021 09:58 AM
The new controller connects to the AP and proceed to update it’ firmware but is unable to complete the update and shows the AP as Disconnected.
ZD1200 is on S/V 10.1.1.0 build 79
R710 is on S/V 9.12.0.0.336
Any advice will be greatly appreciated.
This is last part of the log file
May 21 16:35:15 RuckusAP daemon.notice Firmware Daemon[2144]: working|looking up control server IP
May 21 16:35:15 RuckusAP daemon.notice Firmware Daemon[2144]: working|reading control file
May 21 16:35:15 RuckusAP daemon.notice Firmware Daemon[2144]: working|reading firmware file header
May 21 16:35:15 RuckusAP daemon.notice Firmware Daemon[2144]: failed|firmware size not as specified in control file
May 21 16:35:15 RuckusAP local2.err syslog: Firmware update error(-1)
May 21 16:35:19 RuckusAP local2.err syslog: Proceed to RESET state from IMAGE state, no resp after 15 re-transmits
May 21 16:35:24 RuckusAP local2.err syslog: APMgr is rebooting the system (apmgr, Failed to get Image Response messagae and reboot)
May 21 16:35:24 RuckusAP user.notice syslog: apmgr, Failed to get Image Response messagae and reboot
May 21 16:35:24 RuckusAP daemon.err rsmd[1253]: Receive reboot msg [a,1]
Solved! Go to Solution.
05-24-2021 03:40 AM
I have resolved this problem by first downgrading the ZD to an earlier software version (9.13.3.0.164) which allowed the controller to connect to and upgrade the firmware in the AP.
William
05-24-2021 03:40 AM
I have resolved this problem by first downgrading the ZD to an earlier software version (9.13.3.0.164) which allowed the controller to connect to and upgrade the firmware in the AP.
William