Can we subscribe to the Announcements category for email updates?
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11-09-2016 08:00 AM
As a VAR, we struggle to keep up with all the new firmware versions for the various APs, controllers, etc. The Announcements section of this forum is great for that, but we'd like to be notified via email whenever something is posted there. Is there any way to subscribe for email notifications when new posts are made in the Announcements section?
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11-09-2016 09:53 AM
sign in with your ruckus login and "follow" (big orange button at top) a category on the forum and new topics in that category will be sent to your primary email.
Or go into your profile and in email preferences choose to have all new topics emailed
to you.
Or go into your profile and in email preferences choose to have all new topics emailed
to you.
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11-09-2016 10:41 AM
Maybe I'm just dense, but when I view the Announcements category, I don't see the orange Follow button. I only see that when viewing a specific topic/thread. I really don't want notification on ALL topics, just the announcement category.
Here's what I'm seeing when viewing the category: https://db.tt/S80kplzY
Here's what I'm seeing when viewing the category: https://db.tt/S80kplzY
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11-09-2016 10:52 AM
Hello Travis,
I post Announcements relative to the Forum Category, and subscribers to the Category(s) receive
emails with each new post, be it a question/answer or new firmware announcement. New firmware
announcements will all begin with a capitalized "Announcement: xxxx" to draw your attention, but
we do not have a general "Announcements" category.
https://forums.ruckuswireless.com/ruckuswireless/categories
But I can see that the admin of the Partner Portal, shares our Support Portal announcements
there too, for VARs like yourselves.
I post Announcements relative to the Forum Category, and subscribers to the Category(s) receive
emails with each new post, be it a question/answer or new firmware announcement. New firmware
announcements will all begin with a capitalized "Announcement: xxxx" to draw your attention, but
we do not have a general "Announcements" category.
https://forums.ruckuswireless.com/ruckuswireless/categories
But I can see that the admin of the Partner Portal, shares our Support Portal announcements
there too, for VARs like yourselves.
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11-09-2016 04:31 PM
It's also worth noting that support.ruckuswireless.com's various sections all have RSS feeds associated with them. They weren't working for a while, but lately they seem to work well with most RSS readers. I know RSS readers are a dying breed, but there are a couple services that can convert RSS feeds into email notifications.

