03-04-2023 02:38 AM
Cloudpath has a feature for non-interactive Chromebook onboarding. https://docs.commscope.com/bundle/cloudpath-511-managed-unmanaged-chromebooks-config-guide/page/GUID...
Did anyone got this working?
I configured this setup but I can't get the certificates installed on the Chromebooks.
The extension "Cloudpath Certificate Generator" throws an error on the Chromebooks and is not able to retrieve a certificate.
I opened a case with Ruckus Support and they confirmed my configuration is correct. They tell me I have to contact Google Support. But maybe the problem is in the Ruckus Extension.
So can somebody confirm if this setup is working?
03-06-2023 01:24 PM
This feature works fine and we have done setup for many of our Customers for Chromebook Enrollments using the document.
Your TAC case seems to be auto closed, I will get it reopened for further troubleshooting.
03-07-2023 01:30 AM
Indeed my TAC case was auto closed because Ruckus support told me I had to contact Google Support.
My config in Google Workspace and Cloudpath seems to be correct. So they think the problem lies with the Chromebooks or the Cloudpath extension on the Chromebooks.
But Google Support isn't responding very fast and that's why my case got closed.
03-07-2023 11:35 AM
Acknowledge, we have reopened the case to assist you further with troubleshooting.