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RUCKUS Community Forums are now in READ-ONLY mode while we migrate to a new platform.

You will still be able to read posts and knowledge articles, but will be unable to post new content until Go Live on the new platform Monday August 17.

Lennar Smart Home customers: please contact [email protected] for assistance during the week of August 9-17.

 

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Swipe Login failed

tyronemc2
New Contributor

‎06-06-2022 07:26 AM

Hi

I have installed the latest Android Swipe app, and when I try login even using the vSZ Controller IP address, the Login Fails. I have ensures ports 8443 and 7443 are open. Any other suggestions. ?

Thanks

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3 REPLIES 3

Vineet_nejwala
Moderator
Moderator

‎06-06-2022 08:14 AM

@tyronemc2 

Can you please share the vSZ version and swipe version in use. Also what is your device type and its OS ?

Best Regards

Vineet

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tyronemc2
New Contributor
In response to Vineet_nejwala

‎06-06-2022 09:29 AM

Hi.

vSZ 5.1.2.0.302 and Swipe 2.6.38.7

Device is android Samsung a32 

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Vineet_nejwala
Moderator
Moderator
In response to tyronemc2

‎06-06-2022 09:30 PM

The swipe is on latest version so I would test this myself/check this internally and get back to you.

 Best Regards

Vineet

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