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ukus h510 after upgrading firmware to unleashed am not able to remove access point previously configured it is still enable and

begue_john_stew
New Contributor II
Hi i have Rukus h510 after upgrading firmware to unleashed am not able to remove access point previously configured it is still enable and
10 REPLIES 10

Ankush_Chandan
Contributor II
Hi Begue,

Can you elaborate from where you are unable to remove the Access Point? Is that on ZD/SZ configuration?

Regards,
-Ankush

begue_john_stew
New Contributor II
Hi Ankush ,

Thanks for your reply.

The Rukus H510 was in default state and configured to be use with controller.
I Downloaded the and up-lauded the solo Release 104.0.0.0.1347.

On the access point i created  Two ssid, i i desabled one of the ssid (one was Genova & the other one was Guest.

Guest SSID was disable that's fine.

When the unleashed release was available,  i installed it. But before installing i did not delete the Genova SSID assuming i will be able to modified it after the update.

Since the update is completed and I logged in the unleashed mode. the configuration is not visible am not able to edit or delete it because its nowhere.

Issue is that some client still have the password for the Genova SSID. an the Genova SSID is still Active even if the configuration is not visible on the unleashed mode.

PLEASE CAN YOU TELL ME WHAT IS ( ZD/SZ ) SO I CAN CONFIRM YOU.

regard john.
  


begue_john_stew
New Contributor II
Image_ images_messages_5f91c44f135b77e247a18c39_ba9c2908631ed3c3d4a6981ad383057a_RackMultipart2019051638578l3ev-f0592878-f8f6-4a08-b7dc-a2ebadebfa42-2110409059.png1557995422
HERE YOU WE HAVE ONLY THE  SSID CREATED AFTER UPGRADE TO UNLEASHED 
THE GENOVA SSID CREATED BEFORE  CONFIGURATION IS NOT VISIBLE 
Image_ images_messages_5f91c44f135b77e247a18c39_e2007541b940c7776db261338c18171e_RackMultipart201905163919410kh-6b4b378b-ebaf-478d-ba90-a3b24ad6a5cf-147278788.jpg1557995723
In this picture you can see that The SSID GENOVA is still there.
password also still active and the same every one who knows the password can connect to it.

Ankush_Chandan
Contributor II
Hi John,

The recommended procedure to convert an Standalone AP to Unlesh or vice versa is to first reset it to factory mode by pressing the reset button for 10 seconds. The two firmwares(Standalone and Unleash) are independent of each other and requires configuration from scratch.

Please Refer to KBA for details:
Convert Standalone/SZ/ZD managed AP to Unleashed Code 
https://support.ruckuswireless.com/articles/000005720

Hence, I would request you to first hard reset the AP and then install the Unleash image and then configure the WLAN's on it.

Regards,
-Ankush


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