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ssid visibility ZF 7321

New Contributor
Hello I've bought AP a few month, all work correct . Now I have a problem with SSID visibility. When I choose 2.4 GHz Wireless Mode and reboot device, SSID is disappear, then I'm switch it to 5 GHz Wireless Mode and is stays visible and clients can connect. What you could recommend me?

New Contributor
Next strange thing, after one hour of stable working on 5 GHz connected devices lose randomly: Windows Phone 8 doesn't see SSID, IPhone 5 see and work correct, notebook with Wi-Fi adapter Intel Corporation PRO/Wireless 3945ABG see SSID but connection drop every 10-15 seconds.

In logs only
" hostapd: wlan0: STA 00:1b:77:89:5f:5b WPA: pairwise key handshake completed (RSN)" before disconnect.

Valued Contributor II
Hi Oleg,

Unfortunately it sounds like you might have a hardware fault. Please contract Ruckus Support for further diagnostics.

If you have not already done a hard (factory) reset, that would be the first step. Refer to the quick-start guide for instructions.