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r710 wont sync to ZD1200

robert_gearhart
New Contributor

I have an r710 (software:  100.2.0.0.336) that sat for 2 years before I found it.  The site has 18 existing r710s and is licensed for 20.  When connecting to the ZD1200 controller (software:  10.2.1.0 build 159), the new AP reboots constantly, leaving the following message on the ZD1200: "joins with different firmware/custom file version and is being upgraded."  The AP itself has the following entries in its log (multiple times):  "

Nov 30 19:02:52 RuckusAP daemon.notice Firmware Daemon[2013]: working|looking up control server IP
Nov 30 19:02:52 RuckusAP daemon.notice Firmware Daemon[2013]: working|reading control file
Nov 30 19:02:52 RuckusAP daemon.notice Firmware Daemon[2013]: working|reading firmware file header
Nov 30 19:02:52 RuckusAP daemon.notice Firmware Daemon[2013]: failed|firmware size not as specified in control file
Nov 30 19:02:52 RuckusAP local2.err syslog: Firmware update error(-1)  
Nov 30 19:02:56 RuckusAP local2.err syslog: Proceed to RESET state from IMAGE state, no resp after 15 re-transmits 
Nov 30 19:03:01 RuckusAP local2.err syslog: APMgr is rebooting the system (apmgr, Failed to get Image Response messagae and reboot) 
Nov 30 19:03:01 RuckusAP user.notice syslog: apmgr, Failed to get Image Response messagae and reboot
Nov 30 19:03:01 RuckusAP daemon.err rsmd[1233]: Receive reboot msg [a,1] 

Can I update the r710 AP software manually? If so, how? The AP interface does not have an update page when logged in as super.

Thanks
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