r310 setup problems

[warren_shan]

Hi,

Trying to setup a new Ruckus R310, but per the configuration guide, but I do not get the configure.meXXYYZZ SSID broadcast. I have reset the unit at least three times, and I can reach the AP through the web interface, but there is no way to enable any of the radios from there. Any help would be appreciated.

[warren_shan]

Hi Sanjay,
I have managed to solve the problem. The unit was flashed to operate with a zone flex controller, I reflashed it with the unleashed firmware and it all came good from there.

Thank you for offering to assist though.

[sanjay_kumar]

Hi Warren,

Glad to hear that 🙂

[sanjay_kumar]

Is this AP connected to the network where there are other APs connected?
Or are you just connecting this one AP and trying to configure?
If this is the only 1 AP in the network, try upgrading to Unleashed version (200.6)  from the below link.
https://support.ruckuswireless.com/software/1817-ruckus-unleashed-ap-200-6-10-1-312-ga-refresh2-soft...

[nguyen_trung_k7]

I tried connect unleashed r310 to my android app but no success. My unleashed version. 200.7 . my phone Samsung note10