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r300 doesn't connect to ZD1100

sander_van_vegh
New Contributor III
My R300 does not connect to ZD1100.

I can connect to de r300 when directly is connect to my computer and also can login but do not know what to do next.
I'd follow the quick step manual for configure the r300. 

The landcode is US and i live in the Netherlands. 
The ZD1100 firmware is 9.10.0.0 
10 REPLIES 10

shane_ferguson_
New Contributor III
Do you have sufficient spare licences on the controller to adopt  the R300?

sander_van_vegh
New Contributor III
Yes. The zd1100 has 12 licences, and i connect one AP
I also connect the AP to anothere ZD1100 but also there, no connection.

martin_martin
Valued Contributor
Hi Sander

If the controller is set to The Netherlands, and your R300 is a US version it will not work.
You need to go back to the company that sold you the R300 and ask for the WW (world wide) version, as the US version is only for US and country code cannot be changed.

Regards

Martin

sander_van_vegh
New Contributor III
I configure the ZD to country code US but stilll no conection to AP.