how to disable the autonomous operation of an access point

[chbane_mohamed]

I have a new access point, the problem is that the access point does not communicate with the zonedirector even if the uid dir does not blink

[michael_brado]

I saw your other reply too... SCG 3.2.1 code is the problem if you're trying to connect to a ZD.

You will HAVE to default the AP with a PC/laptop and convert to 104.x Solo AP code, and then
use the two commands above to point it to a ZoneDirector on your network.

https://support.ruckuswireless.com/software/1017-zoneflex-solo-access-point-104-0-0-0-1347-ga-softwa...

[chbane_mohamed]

i allready download this upgrade but the access point not accept it, if you can connect to me now with a remote controle, now i'm connecting to the access point

[chbane_mohamed]

the access point is installed for a long time but it never communicated, I have reset it more times, now I am connected to the point of access with a power injector

[michael_brado]

I'm not Tech Support sir, please get your AP serial number and contact our TSE team, thanks.
https://support.ruckuswireless.com/contact-us

[chbane_mohamed]

ok thanks, 

i already open a case,