I have access point that is controlled by Smartzone 100. Sometimes, clients who have connected to the access point are suddenly disconnected from the access point and some time later can be connected again automatically. For wlan i use a radius for authentication
Based on the results of the troubleshoot that I did. I get the reason for the 4way handshake fail (timeout expired)
previously I also had an open ticket. for this problem, they request to get packet capture when this problem occurs. but this is difficult for me to do, because I have to get packet capture exactly when this problem occurs (real time).