Hi Zone director 3000 (50 Ap's licensed) which running fine with the firmware 9.7.2, with the Ap's ZF7962 - 6No's & ZF7982 - 14 No's, we had recently purchased the additional R700 Ap's. Since the R700 Ap's support only from the 9.8.1 firmware, we had upgraded the WiFi Controller (ZD-3000) to 9.8.2., the firmware was upgraded successfully, after 5 min the Zone director 3000 started cold rebooting continuously & we were unable to access the controller through WEB & CLI, Even i tried by remove the power & waited for 5 min, the power on the Controller, it was accessible only for 3-5 min, after that we were not able to access the controller through WEB & CLI,
Can some one please help us what exactly the issue,
The Controller work fine & it never reboot if i remove from the Network, Also i added only R-700 Ap's still it was working fine, the problem is repeating only when i bring all the ZF7982 Ap's in to production.
Reduce ZD overhead by disabling Real Time Monitoring, Packet Inspection Filter, and/or Application Recognition on your WLANs.
To help with troubleshooting, on your Administer/Diagnostics page, check the "Access Points" debug component,
and if you have problems with all APs connected to the network again, open a ticket with Support and
provide your ZD debug info file for their deeper inspection.