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Unleashed

Rajuyeddhu
New Contributor

Screenshot_2022-09-19-09-54-00-970_com.ruckuswireless.unleashed.jpg

 What may be the issue? I just upgraded to 200.12 r650

3 REPLIES 3

Vineet_nejwala
Moderator
Moderator

Hi @Rajuyeddhu 

Can you try accessing the APs IP via browser to see if it fails too or is it just unable to access over the app ?

On the administrative computer, open a web browser window.
In the address or location bar, type the following address:
https://<IP>
Press Enter on the keyboard to connect to the AP's web interface. A security alert message appears.
Click Yes or OK or Proceed anyway (depending on the browser) to continue. The AP's login page appears.
In User name and In Password, put the credential.
Click Login. The web interface appears.

Best Regards

Vineet

no from mobile also same issue , web GUI also same (Building the Unleashed Network. It may take a few minutes.)

Hi @Rajuyeddhu 

How many APs do you have, I think the upgrade might have failed or caused a corruption. You can try below :

1) If more than 1 AP, remove all APs from network and let only Master node up and see if its accessiblem try reboot too.

2) if with above the behavior is same you would need to factory default the APs and recreate the setup.

https://www.youtube.com/watch?v=j8I5aVwMNMg

Best Regards

Vineet

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