Anyone with AX-capable access point experiencing frequent heartbeat loss and self-reboots?Checked cable are good, and PoE injectors are from Ruckus as well.
From the logs, I was able to find related messages:
Fatal error received from wcss software!:QC Image Version: QC_IMAGE_VERSION_STRING=WLAN.HK.2.1-01577-QCAHKSWPL_SILICONZ-1Image Variant : IMAGE_VARIANT_STRING=8074.wlanfw.eval_v2Qar_wal_tx_seq.c:1243 Assertion 0 failedparam0 :zero, param1 :zero, param2 :zero.Thread ID : 0x00000058 Thread name : WLAN_IST41 Process ID : 0......SW Version: 126.96.36.199.199 based onsubsys-restart: subsystem_restart_dev(): Restart sequence requested for q6v5-wcss, restart_level = RELATED.Virtual device wlan32 asks to queue packet!Radio: 5GIC channel 0x70 flags 0x40000300 freq 5560 prev_chan 0x84 pre_chan_freq 5660Radio: 2GIC channel 0x1 flags 0xa0 freq 2412 prev_chan 0x1 pre_chan_freq 2412Resetting the radio
Is this a firmware bug?
Go to Solution.
Although Ruckus did not specified what bugs that were fixed, the 2023-08-31 released firmware (i.e. 188.8.131.52.203) solved this frequent reboot problem.
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