Anyone with AX-capable access point experiencing frequent heartbeat loss and self-reboots?Checked cable are good, and PoE injectors are from Ruckus as well.
From the logs, I was able to find related messages:
Fatal error received from wcss software!:QC Image Version: QC_IMAGE_VERSION_STRING=WLAN.HK.2.1-01577-QCAHKSWPL_SILICONZ-1Image Variant : IMAGE_VARIANT_STRING=8074.wlanfw.eval_v2Qar_wal_tx_seq.c:1243 Assertion 0 failedparam0 :zero, param1 :zero, param2 :zero.Thread ID : 0x00000058 Thread name : WLAN_IST41 Process ID : 0......SW Version: 188.8.131.52.199 based onsubsys-restart: subsystem_restart_dev(): Restart sequence requested for q6v5-wcss, restart_level = RELATED.Virtual device wlan32 asks to queue packet!Radio: 5GIC channel 0x70 flags 0x40000300 freq 5560 prev_chan 0x84 pre_chan_freq 5660Radio: 2GIC channel 0x1 flags 0xa0 freq 2412 prev_chan 0x1 pre_chan_freq 2412Resetting the radio
Is this a firmware bug?
Hi @Yitpong If this is not a Lennar homes setup, can you open a support case and share the AP support file which you have downloaded. We would like the check the complete logs to find the issue.Let me know the support case number once you open it.