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Unable login to Access Point in 1 times (Must try 8 times to login)

New Contributor

When I'm going to log in to the access point, I'm asked to enter a username and password. I have entered the username and password correctly, but it doesn't go into the Access Point (just stays on the login screen). However, when I have entered my login username and password more than 8 times, I can only enter the access point server's web page.

Why do you have to try 8 times? 12 Ruckus 7372 me so all


RUCKUS Team Member

Hi @rizkytsun 

Have you tried a different browser just in case to make sure it is not the Cache issue. I had a similar issue with Chrome and I tried with Mozilla. Later I have to clear all the Cache on Chrome to fix it.