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Cant connect to admin menu on my R650

New Contributor

I am trying to convert a new purchase R650 to Unleashed.  However when I connect to the AP directky via ethernet I cannot reach  I even tried IP sniffing to find the APs IP address but it does not show one.  The AP is powered and the CLT light is blinking.  It is almost as if there is no firmware on the AP.


RUCKUS Team Member

Hi @Murph972 

Can you try doing a Factory reset on the AP by pressing the reset for more than 10 seconds?
This will ensure to remove any configuration on the AP and reset it to default settings including the IP.

Once done, then try to ping the IP address. and then you can connect to the AP on the GUI.