The issue of frequent flagging for airtime utilization and client connection failed on all versions

[quannguyen]

I am currently using the vSZ Ruckus CTL version on ESXi. I have allocated a high specification for the CTL with 12 CPUs, 24GB RAM, and 150GB disk space, so the controller always ensures optimal resources for orchestration.
I started using vSZ Ruckus 6.1.2 from Patch 2, then moved to the Patch 3 release, and now I am on Patch 3 Refresh release. However, across all these versions, I have not been able to resolve two issues:
- Flagged client connection failed
- Flagged airtime utilization
I am connecting six Ruckus access points to the controller, including five R710 and one R750 models. I do not use Wi-Fi 6 and focus only on Wi-Fi 5.
I have tried every possible solution, but these issues remain unresolved.
I hope someone may be able to help me.
Thank you!

[quannguyen]

On my version, the failure type is completely blank, not showing DHCP NAK as you instructed. Can you assist me in any other way?
Thank you!

[quannguyen]

[MA]

Hi quannguyen,

I suggest that you open a support case for a deeper analysis.

Regards,

Modassir

[quannguyen]

I'm using the trial version, so I can't open a support case, so I rely on the forum 😞