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The ZD 1200 controls ZF R700 not connected ZF T301 s.

leandro_rodrigu
New Contributor II
O ZD 1200 controla ZF R700 e conectou ZF T301 s à rede, o ZD 1200 localiza, mas não configura automaticamente. O que devo fazer?
6 REPLIES 6

michael_brado
Esteemed Contributor II
Trying to connect R700 and T301 to a ZD1200 controller?  What version code on your ZD please?
Do APs connect but not get configured?  Perhaps you need FW ports opened if APs and ZD are not local to each other.
See your ZD version User Guide, like this 9.13 GA example:
https://support.ruckuswireless.com/documents/1106-zonedirector-9-13-ga-user-guide

and see FW ports that must be open for ZD/AP communications, starting on page 43.

Table 11. Firewall ports that must be open for ZoneDirector communications

leandro_rodrigu
New Contributor II
Version 9.13.1

The ZD 1200 and the APs are in the same network. The R700 Ap's are connected, only the T301s that the ZD 1200 automatically configures.

michael_brado
Esteemed Contributor II
Not sure, Tech Support could analyze ZD debugs for your T301 AP connections with the right filters.

Can you schedule a change management period, save a ZD backup, and try an upgrade to 9.13 (MR3)?
https://support.ruckuswireless.com/documents/1240-zoneflex-9-13-3-mr3-release-notes
https://support.ruckuswireless.com/software/1108-zd1200-9-13-3-0-22-mr3-software-release

leandro_rodrigu
New Contributor II
You need a premium account, I do not have one.