SmartZone 3.6.1.0.354 to ZoneFlex 9.8.3.0.14

[justin_pardee_k]

I am new to Ruckus equipment and setting this up for my new house.

Running a ZoneDirector ZD1100 with the following firmware: 9.8.3.0

I've got three Ruckus 7982's that I just realized were previously used with a SmartZone controller. All three APs are using the 3.6.1.0.354 SmartZone firmware.

My main question is:
How do I convert / downgrade / switch over from SZ to ZD firmware?

I have attempted FTP, but cannot confirm if it doesn't like the fw version, the control file, or if it's something else.

Any help would be greatly appreciated as I have yet to find an answer when searching.

[albert_pierson]

Hi Justin,

Please check these KBA articles that might be helpful:

Standalone AP upgrade via CLI

This article gives you information on how to upgrade the standalone AP via CLI.
https://support.ruckuswireless.com/articles/000001551

You actually should not need a control file but you can put the actual .bl7 AP firmware image on the FTP (or TFTP) server and refer to this in the fw set control setting.

Upgrading via the GUI is easiest - you may need to enable the GUI - set https enable

From the GUI you can do a direct image upgrade by browsing to the .bl7 file on your PC.

Hope this helps.

[justin_pardee_k]

Albert,

I had followed that method as well but got an error after the "fw update" command.

I set up the FTP server as instructed on this site, but no luck yet.

Attempted on two separate Windows 10 machines.

I'll post the errors this afternoon when I am able to run the commands again.

[albert_pierson]

Hi Justin,

Also share the output from the commands: fw show  and fw show all (these give different information). 

cheers

[justin_pardee_k]

"fw show" - results:

Auto F/W upgrade                          = disabled
Running on image                          = Image2
FW Control Control File                   = zf7982_970_cntrl.rcks
Control File Server                       = fwupdate1.ruckuswireless.com
Protocol                                  = FTP
Port                                      = auto
User                                      = "zf7982"
Password                                  = "password400"
Boot Flags (Main,Backup,Factory,Reset)    = M. ..  [MB FR]



"fw show all" - results:


control file /writable/fw/main.cntl not in flash
-------------------------------------
current primary boot image is Image2
---------------
Magic:        RCKS
next_image:   0x160000
invalid:      0
hdr_len:      160
compression:  l7
load_address: 0x0
entry_point:  0x0
timestamp:    Wed Mar  7 03:43:01 2018
binl7_len:    12181344
hdr_version:  4
hdr_cksum:    0xAEE1
version:      3.6.1.0.354       ( 3.6.1.0.354 )
MD5:          7BD274BB65FCA2471B92A7B432E76D63
product:      zf7982    (0)
architecture: 0
chipset:      2
board_type:   0
board_class:  4
customer:
Image Sign Type: Fully Signed Image(FSI).
---------------
Magic:        RCKS
next_image:   0x160000
invalid:      0
hdr_len:      160
compression:  l7
load_address: 0x0
entry_point:  0x0
timestamp:    Wed Mar  7 03:43:01 2018
binl7_len:    12181344
hdr_version:  4
hdr_cksum:    0xAEE1
version:      3.6.1.0.354       ( 3.6.1.0.354 )
MD5:          7BD274BB65FCA2471B92A7B432E76D63
product:      zf7982    (0)
architecture: 0
chipset:      2
board_type:   0
board_class:  4
customer:
Image Sign Type: Fully Signed Image(FSI).

[albert_pierson]

Hi Justin,

I do not believe Ruckus still maintains the fwupdate1.ruckuswireless.com server.
This was used by Ruckus original Metroflex and Mediaflex CPE product line.

I looked in our internal FTP server and the control files and firmware no longer appear to be published.

You can download the standalone firmware from:
https://support.ruckuswireless.com/software/793-standalone-ap-software-9-8-3-0-14-all-aps

Extract the file for the ZF7982, it should be zf7982_9.8.3.0.14.BL7

You need to setup your own FTP or TFTP server

to configure for this server you need to run the following commands

fw set proto ftp (or tftp)
fw set host
fw set control zf7982_9.8.3.0.14.BL7
fw set user   (not needed if you use unsecure tftp)
fw set password   (not needed if you use unsecure tftp)

do an fw show again to verify it is correct

then fw update - should start the process.

I hope this helps.

Thanks